Years of experience: 21

CopywritingContent WriterProofreaderDatabase CoordinatorData Entry AssociateData Entry Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jon's Career Path
Revenue SA - Head of Contact Centre | Debt ManagementDec. 2023 -
Present
South Australian Department of Treasury and Finance (DTF)Revenue SA - Head of Contact Centre | Debt Management
Adelaide, South Australia, AustraliaManaging Revenue SA Inbound calls from the public regarding Emergency Services Levy, Payroll Tax, Land Tax and Property Tax. Overseeing outstanding debt investigation, negotiation and payment programs for SA based businesses and customers across Emergency Services Levy, Payroll Tax, Land Tax and Property Tax.
Shared Services SA - Senior Project Lead | Change LeadDec. 2022 -
Dec. 2023
South Australian Department of Treasury and Finance (DTF)Shared Services SA - Senior Project Lead | Change Lead
AustraliaManaged multiple SA Government technology projects, by implementing new systemic and methodology functions to meet procedural, process, legislative & customer requirements/change. Working closely with key SA Government agencies, DTF ICT, DTF Senior Leadership, Smaller Business, Larger Business & other interstate Government bodies.
Technology Production Management | Project ManagementMar. 2022 -
Dec. 2022
SA WaterTechnology Production Management | Project Management
Adelaide, South Australia, AustraliaManaged AppLab team and relationship between Business owners, Project owners and AppLab Developers. Responsible for overseeing creation and maintenance of internal SA Water Apps by referencing skill set, budget, capacity & business requirements.