Washington DC-Baltimore AreaImplemented and Coordinated CBP-Wide Programs: Spearheaded the execution and oversight of critical segments within CBP-wide missions and administrative programs, ensuring alignment with organizational goals and improving operational efficiency through strategic coordination and supervision. Policy Development and Evaluation: Supported policy development, evaluation, and enhancement in designa...
Springfield, Virginia, United States• Developed and implemented a comprehensive training program that increased productivity by 20% and reduced errors by 15%.
• Ensured compliance with prescribed grammar, style, and formatting guidelines for all materials, resulting in a 95% reduction in errors and inconsistencies.
• Provided guidance and mentorship to junior editors, resulting in a 50% increase in their productivity and qualit...
Washington, District of Columbia, United States• Led and directed the communication team in developing, preparing, producing, coordinating, and editing intelligence products, strategy, and planning documents, talking points, and speeches supporting technology, analytics, and data around workforce planning, human resources, and staffing.
• Drafted and edited a variety of communication materials and products, including but not limited to ta...