Loren's Posts
No responses yet
0
Years of experience: 8
Investor & VCActorHRPodcast HostAuthorJournalist
Trust Score
Exceptionally trusted; proven professional excellence.
Loren's Career Path
Apr. 2024 -Present
ChenosisDigital Community Manager
Jan. 2024 -Present
FreelanceFreelance Writer
May. 2021 -Mar. 2024
VALRCustomer Service Lead & Advocate
South AfricaEngage with all incoming customer queries: Email /Calls/Social Media: Google Play & Apple App Store. Develop outbound canned responses. Customer advocate: Auditing what our customers are saying about our product & how we can improve. Developing a Quality Assessment program for our Customer Success Team. Continuous improvement by performing QA on our team members to maintain, develop, and deli...