Grace Paredes - Account Manager,

Years of experience: 12

Email Marketing ManagerMarketing Analytics ManagerCustomer ServiceConsultingClient Relations SpecialistCustomer Care Specialist

Trusted by top professionals

Jackeline Escobar
Customer Service Representative @Johnson's Controls
Verified
Grace has demonstrated that she is engaged and hardworking throughout our time together. She is was always reliable and resourceful person. She is perfect when building relationships with customers an...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Grace's Career Path

Sep. 2017 -
Sep. 2024

RF Valves, Inc.Inside Sales-Account Manager

Hanover MD• Successfully managed and maintained client relationships with a nationwide customer base using a consultative approach. • Provided excellent customer service pre/post-sale. • Increased social media lead generation by 40% year-on-year through regular engagement with customers, influencers, and followers. • Moderated user content to ensure all engagement with the brand was appropriate and amp...

Nov. 2011 -
Apr. 2017

FLSmidthAccount Manager

Provincia de Lima, Peru• Provided sales support for replacement parts activities by developing and analyzing proposals and generating pricing information. • Ensured all orders were implemented in a proper and timely manner. • Provided quick and accurate responses to customer inquiries to assure customer needs were satisfied. • Maintained client relationships with a high level of customer satisfaction. • Coordinated...