Years of experience: 16
Business Development ManagerHead of GrowthExecutive CoachPartnerships ManagerSales & BizDevConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Jesus's Career Path
Sep. 2018 -Present
PlanetoftheVapes.comDirector Of Operations
Costa Rica
Mar. 2017 -Jan. 2018
ITS InfoComCountry Operations Director
Costa RicaDirecting regional operations for three contact centers composed off 750+ employees. Providing outstanding customer service, sales, collections, order processing, back-office, and other services through multiple channels of communication, in the 3 centers. Duties included: meeting & exceeding the different KPI’s and goals, staff recruiting, performance reviews, establishing and managing budge...
Mar. 2016 -Sep. 2016
UberSenior Community Operations Manager
Costa RicaActed as country lead during the launch of the Center of Excellence in the country, which provided support for the entire Latin America region. Established roles and responsibility platforms that clearly defined tasks and improved overall organization and productivity. Analyzed the various task and operations that took place within the COE, and built continuous improvement plans and strategic...