Years of experience: 23

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Heather's Career Path
Chief Financial Officer & Operations ManagerOct. 2015 -
Present
Human Universal Health InstituteChief Financial Officer & Operations Manager
Denver, Colorado, United States•Effectively manage, motivate, and coach a high-performance team of healthcare professionals across 2 businesses including 4 Doctors, 1 Hygienist, healthcare contractors, and 11 full-time employees •Streamline and expedite business operations to maximize productivity •Provide dynamic financial support to staff by managing payroll, bookkeeping, and budgeting activities •Skillfully develop and ...
Office ManagerMar. 2012 -
Sep. 2015
Twiss DentalOffice Manager
Highlands Ranch, Colorado, United States•Recognized by employer for consistently meeting and exceeding daily, monthly, and annual goals •Remained in constant contact with a team of 6 Doctors, 7 Hygienists, and 15 employees to communicate issues, corrective action plans, and areas of improvement •Efficiently prepared and processed payroll in a timely fashion •Guaranteed inventory expenses adhered to strict budgetary constraints •Ove...
Call Center Floor SupervisorMar. 2008 -
May. 2012
ClearChoice Dental Implant CenterCall Center Floor Supervisor
Greenwood Village, Colorado, United States•Played a vital role in ensuring the seamless operations of a 28-member of call center agents throughout 32 markets in the United States •Established strategic initiatives for exceeding daily call volume goals and decreasing abandon rates •Coordinated, planned, and managed team schedules, disciplinary actions, and performance evaluations •Maintained appropriate stock levels of office inventor...