Years of experience: 17

Customer Success ManagerMarketing Analytics ManagerHead HunterCOOProduct ConsultantFounder

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Kunal's Career Path
Chief of Staff, RevenueOct. 2023 -
Present
EmployChief of Staff, Revenue
New York City Metropolitan AreaI have the pleasure of serving the Revenue organization at Employ, formerly known as Jobvite, a K1 Investment Management portfolio company. My role is to support our Chief Revenue Officer in designing, building and executing on key initiatives to support Employ's revenue strategy. In this function, I'm able to partner deeply with cross-functional and executive leadership teams to effectively ...
Senior Director, Account ManagementApr. 2022 -
Sep. 2023
EmploySenior Director, Account Management
New York City Metropolitan Area- Objective: Revenue retention and expansion bookings within existing customer base - Lead and manage expansion and renewals team covering $35m territory - Achieved revenue retention targets QoQ - 90% achievement of expansion bookings over this period - Lead team through 5 CRO changes by "removing the noise" and driving focus on the task at hand - Achieved highest employee engagement score am...
Vice President of Customer SuccessApr. 2021 -
Feb. 2022
RippleMatchVice President of Customer Success
New York City Metropolitan AreaResponsible for building, scaling and optimizing post-sales functions including Customer Success, Account Management, Solutions Architecture, and Revenue Operations. Focused on retention and growth (Net Revenue Retention) and building scalable operations to support RippleMatch's growth and execute on the mission. - Hire, inspire and develop a team of senior Enterprise Account Managers respons...