Years of experience: 11

System ArchitectSolution IntegratorTech SupportSystem AnalystIT

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Exceptionally trusted; proven professional excellence.

80%
Dairon's Career Path
System Administrator IIIJan. 2019 -
Present
Drew Eckl & FarnhamSystem Administrator III
Atlanta, Georgia
Systems Network AdministratorJun. 2018 -
Dec. 2018
Miami-Dade State Attorney's OfficeSystems Network Administrator
Miami/Fort Lauderdale AreaRan daily reports to determine the health and status of different servers, installed new server systems in racks, troubleshooted different network problems and escalated problems to vendors. I was also in charge of creating and configuring user accounts for new hires using different tools such as Exchange Server, Active Directory, and Microsoft 365 Admin Center. In this position I also manage...
IT Help Desk SpecialistApr. 2016 -
Jun. 2018
Miami-Dade State Attorney's OfficeIT Help Desk Specialist
Miami, FloridaProvided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, through e-mail, or over the phone. Maintain daily performance of computer systems. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and softw...

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