Years of experience: 3
Security AnalystTech SupportIT
Trust Score
Exceptionally trusted; proven professional excellence.
David's Career Path
Jan. 2024 -Present
Sportec Solutions AGLive Data Analyst
Arlington, Texas, United States- Monitored and gathered real-time data during MLS games, ensuring timely and accurate input of key events, such as goals, assists, substitutions, and fouls.
- Maintained high standards of precision by consistently verifying the accuracy of collected data, minimizing errors, and ensuring reliable reporting.
- Reviewed data submitted by other team members to identify and correct any inconsiste...
Jul. 2020 -Dec. 2020
SMS InfocommComputer Technician
Grapevine, Texas, United States- Worked at the only authorized repair depot for HP laptops in the United States, providing high-quality technical service.
- Diagnosed and repaired a wide range of hardware and software issues, improving device functionality and performance.
- Delivered exceptional customer service by efficiently addressing technical concerns and offering timely, effective solutions.
- Performed in-depth tro...
Jun. 2018 -Jun. 2020
Faneuil IncCustomer Service Representative
Irvine, California, United States- Managed all customer complaints and suggestions, ensuring a smooth and responsive resolution process.
- Efficiently handled a large volume of customer inquiries, providing prompt solutions to address concerns.
- Leveraged strong interpersonal and communication skills to assist customers professionally and courteously.
- Managed escalated complaints with care, ensuring positive outcomes and ...