Years of experience: 30

Project ManagerProduct ManagerIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ronaldo's Career Path
Project ManagerAug. 2018 -
May. 2024
IBMProject Manager
Responsible to meet all Projects Objectives , Customer Satisfaction, in all phases, Planning , execution, Risk control and mitigation, communication, Leadershio, Stakeholders, metodology, schedule and cronongrams, budget
Project ManagerJul. 2014 -
May. 2024
IBMProject Manager
Brazil Meeting and exceeding all levels of services and client satisfaction of IBM all over the world, and a key player among the Squad and technical support teams, operations, mainframe, and distributes systems, assuring downloads, updates of IBM products and backend supporting for over 2000 clients.  Daily routines in agile models, technical resources allocation of large variety of skills, dedi...
Service Delivery ManagerJun. 2006 -
Mar. 2014
IBMService Delivery Manager
Hortolândia, São Paulo, BrazilService Delivery Manager (Scrum Master) (07/2006 – 03/2014) Reporting to the HR manager of the squad – IGA- IBM Global Assets Most relevant rules, tasks  Support all IBM Deliver Service accounts Globally supporting infrastructure systems as Mainframe, zOS and Distributed systems, Network, IBM VOiP global infrastructure, host environments and, Out of profile.  Managing Incidents and Critical...