Atlanta, Georgia, United States• Spearhead initiatives across portfolios, enabling, enhancing, and sustaining business operations.
• Enabled predictive analytics using cloud-based solutions to streamline all Cash, Collections and Deduction processes. resulting in a 40% increase in labor productivity due to AI and automation.
• Forge trusted relationships and cultivate collaboration to influence teams at all levels includin...
Jul. 2020 - Mar. 2023
Cox CommunicationsLead Program Manager, Outside Plant Construction & Engineering
Atlanta, Georgia, United States• Led a team of 9 project managers through compliance activities for the implementation of network expansion programs deploying 14,000+ node actions.
• Minimized unhealthy construction in progress for all regions combined from $38M in 2021 to $3M by 2022.
• Designed and implemented compliance tools that provided a weekly compliance snapshot from different data elements thereby mitigating risk...
Atlanta, Georgia, United States• Supervised delivery of strategic projects leading multiple delivery teams of 2 to 10 consultants.
• Championed the use of innovative practices, methodologies and emerging technologies across the entire organization.
• Led the development of data automation tools in support of the strategic conversion and execution of legacy voice technology platforms to IP solutions, thereby achieving more ...