Years of experience: 9
Soft Skills TrainerTutorEditorSingerProject ManagerProduct Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Halee's Career Path
Jan. 2022 -Present
Force ManagementImplementation and Support Specialist
Boston, Massachusetts, United StatesLead technical and creative resource for Force Management's Salesforce.com application. Responsible for guiding customers through the applications technical implementation via live Zoom sessions and resolving all customer errors as needed. Sole person responsible for writing, designing, creating, proofing, and publishing all supporting application content such as one-pagers, user guides, Powe...
Jun. 2019 -Jan. 2022
Force ManagementConsulting Coordinator
Greater Boston AreaPrimary application administrator and technical support resource for Force Management's online learning platform. Played a large role in supporting content creation with an emphasis on proof- reading for brand guidelines and general consistency. Responsible for large volumes of scheduling, travel coordination, and event planning. Assisted in hiring efforts and on-boarding new employees. Respo...
Mar. 2018 -May. 2019
EF Education FirstTraveler Support Specialist
Greater Boston AreaHandled large call volumes for the Education Tours program, where high school students travel abroad with their classrooms. Assisted clients from their initial point of contact by addressing all concerns including payments, logistics, and on tour emergencies. Consistently met or exceeded sales quotas both individually and on small teams. Active member of the “Positivity Team,” which served as...