Keshia Brown - Sr Technical Writer Consultant, Eileen Consulting Service | Intch

Years of experience: 20

CopywritingProofreaderEditorITBusiness AnalystAssociate

Trusted by top professionals

Mia Sethi
Vice President @Phoenix Trading Inc
Verified
Keshia has been our quality manager for over 8 years. She has been very thorough and helpful. She has helped us maintain our ISO over the years and is very knowledgeable.
Melanie Parker
CEO @Qualityone Communications Consulting, LLC
Verified
I am both ecstatic and proud to provide a recommendation on behalf of Keshia Tensley. She is an instinctive communicator, dependable, and well-rounded as it relates to the professional world. Needless...
Karen Nightengale
IT Specialist @Department of transportation
Verified
Keisha is an excellent worker and business partner. We have had great success over 20 plus years

Trust Score

Exceptionally trusted; proven professional excellence.

100%

Keshia's Career Path

Feb. 2019 -
Present

SILLC (WMATA)Sr. Business Analyst/ Sr. Technical Writer

Washington DC-Baltimore AreaManage and write documentation for the Rail Operations Computer Systems (ROCS) group. Participate with Quality Assurance and documentation revitalization initiatives. ● Research, develop and write content for technical processes, procedures and templates ● Ensures all documentation was ISO 9001 standard compliant ● Interact daily with Software Engineers, Project Managers and IT Personnel and ...

Aug. 2018 -
Feb. 2019

Dynamic Pro (WMATA)Business Process Analyst Senior Technical Writer

Washington DC-Baltimore AreaAs the Business Process Analyst Technical Writer, I managed all documentation-related products for stakeholders, directors, and other pertinent personnel. ● Compiled, wrote, revised, formatted, and edited various types of documents, templates, speeches, correspondence to including web content ● Drafted Requests for Proposals (RFPs) and relevant protocols per client direction ● Implemented pol...

Mar. 2017 -
Aug. 2018

AMERICAN SYSTEMSManager of ISO Quality Assurance - Technical Writer

Rosslyn, VA● Maintain and enhance documentation review workflows and automate processes ● Perform Change Management duties utilizing HP Service Manager tool ● Ensure documentation reviews meet deadlines and impediments removed. Internal monitoring and control of processes ● Adapt QA processes based upon continuous improvement principles. Work with system engineers to develop templates and format for int...

Keshia's Posts

Keshia Brown
Sr Technical Writer Consultant @Eileen Consulting Service
is willing to share expertise
Technical Writing & ISO Consulting Services
How I can help you
• Achieve audit readiness with ISO 9001:2015 docs. • Eliminate gaps via assessments and templates. • Implement Document Lifecycle Management. • Simplify content into guides, SOPs, APIs. • Capture SME insights for knowledge bases. • Standardize formats for efficiency. • Ensure timely delivery with on-demand services. • Boost user adoption with onboarding content.
People I am looking for
• Operations, Quality, Project Managers • Product Owners, Compliance Officers, CTOs • Healthcare, Government, IT, Engineering • Audit-preparing, scaling, or product-launching firms • Consulting firms and government contractors
Experience & Cases
• Standardized docs at Quality Communications • Led ISO doc framework at Phoenix Trading • Long-term writing support for WMATA • Structured content for SILLC systems
How to contact

No responses yet

0

Keshia Brown
Sr Technical Writer Consultant @Eileen Consulting Service
is looking for clients and feedback
Expert Technical Writing & Auditing Solutions
About
Cases & Experiences
Work Order
How to contact

No responses yet

0

Keshia Brown
Sr Technical Writer Consultant @Eileen Consulting Service
is willing to share expertise
Technical Writing & ISO 9001:2015 Expertise
How I can help you
People I am looking for
Experience & Cases
How to contact

No responses yet

0