Years of experience: 12
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Exceptionally trusted; proven professional excellence.
Shashank's Career Path
Oct. 2022 -Present
Mercedes-Benz Research & Development North America, Inc.Technical Product Manager (Mid-Senior Level) - Cloud & Connected Vehicle Services Activation
Seattle, Washington, United States Owned 5 Global products/microservices within Activation Chain that are responsible for connected feature/service Activation requests that drive consumer Monetization.
Developed Business and Customer Demand aligned strategies that have driven Roadmaps and initiatives for Activation Chain.
Optimized the product capabilities to enable better customer experiences by improving transparency a...
Jul. 2019 -Oct. 2022
Ford Motor CompanyTechnical Product Manager - Autonomous Vehicle Customer Care
Developed Strategy and Vision to build AV Customer experiences that include in-vehicle and offboard experiences for both Moving People and Moving Goods businesses.
Defined user journeys and business requirements that reflect vision and scope of AV Customer Care business model for pilots and flagship AV service.
Defined and executed product Roadmaps for phased customer care product launc...
Nov. 2017 -Jul. 2019
Ford Motor CompanyTechnical Product Manager - Connected and Autonomous Vehicles architecture
Greater Detroit Area Owner of in-vehicle enablers for AV Customer Care feature for Ford’s Model Years 2021-2024 AV program. Defined vision and strategy for in-vehicle architecture solutions and developed Concept of Operations, with user experience and business use cases and authored requirements for AV Customer Care and AV Emergency Connect
Authored Feature Document, Functional Specification using UML, SysM...