Years of experience: 9

AssociateCustomer ResearcherAdvisorConsulting

Trust Score

Highly reliable; strong professional involvement.

70%
SYLVIA's Career Path
Customer Service RepresentativeMay. 2023 -
Sep. 2024
Smart Soft I.T Business SolutionsCustomer Service Representative
Accra, Greater Accra Region, GhanaWorked directly with my team to find solutions to challenging tasks. Made daily calls to follow up on debts. Supported customers with online portal issues.
National Service Personnel Oct. 2021 -
Sep. 2022
La Dade-Kotopon Municipal AssemblyNational Service Personnel
Greater Accra, GhanaI received and processed complaints on behalf of clients, worked together with the front desk unit and wrote quarterly and annual reports for the Clients Service Unit.
Director of CommunicationsJan. 2020 -
Dec. 2023
EKM Communications ConsultingDirector of Communications
Greater Accra, GhanaManage all internal and external communications of the organisation, work together with Media team and ensure all plans and activities are in line with company's goals.