Years of experience: 22
Document ProcessorHRCustomer ServiceData Entry SpecialistExecutive AssistantTraining&Development Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Tina's Career Path
Oct. 2022 -Feb. 2024
InstacartSenior Operations Associate
United States• Streamlined workflows and improved resource accessibility to enhance team alignment and communication.
• Implemented strategic project execution within Instacart’s Operations Management Office.
• Contributed to operational efficiency and productivity in a remote work setting.
• Collaborated with cross-functional teams to drive operational excellence.
Feb. 2018 -Oct. 2022
InstacartArea Manager
North Carolina, United States• Oversaw in-store shopper teams in North Carolina and Southeast Florida, ensuring high service standards and team performance.
• Managed successful launches of new locations, optimizing staffing and training processes.
• Cultivated strong relationships with retail partners, resolving operational issues for sustainable growth.
Aug. 2016 -Feb. 2018
InstacartSite Manager / Shift Lead / Personal Shopper
Florida, United States• Led team onboarding & training to align with company values.
• Optimized fulfillment processes for order accuracy and customer satisfaction.
• Addressed underperformance with improvement plans and resolved in-store challenges.