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Years of experience: 19
Typing SpecialistData EntryConsultingEmail Marketing ManagerMarketingIT
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Alexandre's Career Path
Jan. 2022 -Present
DinamizeEmail Deliverability Engineer
Porto Alegre, Rio Grande do Sul, BrasilDeveloped a dashboard that pinpointed problematic clients, resulting in a 60% reduction in spam complaints to the datacenter. Within 6 months, eliminated "Red" IPs in SNDS and achieved a 150% increase in "Green" IPs, safeguarding the company's reputation and ensuring inbox delivery for millions of emails. - Led and trained a team of specialists to ensure high performance and operational effic...
Mar. 2019 -Dec. 2021
AknaEmail Deliverability Engineer
São Paulo, São Paulo, BrasilSpearheaded a crisis management initiative in 2019, addressing clients blacklisted by Spamhaus. Collaborated with deliverability, infrastructure, and development teams to identify and resolve deliverability issues within three months. This comprehensive approach led to the recovery of IPs, termination of contracts with non-compliant clients, and ultimately, the safeguarding of the company's r...
Jan. 2017 -Mar. 2019
AknaMarketing Cloud Product Manager
São Paulo, São Paulo, BrasilDrove a 200% increase in SMS product revenue within a year by identifying customer needs and launching innovative features previously unavailable in the market. - Orchestrated the full lifecycle of new features and products, from ideation to launch.
- Gathered, prioritized, and analyzed customer suggestions for product improvements.
- Performed in-depth analysis of new product and feature ide...