Years of experience: 14

HRAssistantAdministrative AssistantService Quality ManagerMarketingData Entry Associate

Trusted by top professionals

  • JM
    Jossie Mc Donald
    SAP ERP Finance BA @Cargill
    Verified
    Erick is an excellent team player who consistently contributes innovative ideas. Erick´s dedication to meeting goals and his open communication made him a reliable and effective colleague. Is quick ...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Erick's Career Path
Service Level Manager Jul. 2017 -
Present
DXC TechnologyService Level Manager
San Jose, Costa Rica
Technology ConsultantApr. 2017 -
Present
DXC TechnologyTechnology Consultant
Costa Rica
Director of OperationsSep. 2014 -
Sep. 2015
Envios Los AndesDirector of Operations
Miami/Fort Lauderdale AreaAs a partner and director of operations, oversaw company’s performance to maximize profits by minimizing expenses without compromising the best-personalized freight forward service to our Latin American clients. Led business development and marketing efforts, which expanded our customer base. Participated in Sales functions and provided Customer Service to our top tier clientele.

Erick's Posts

  • About myself

    Extensive experience in IT service management, project delivery, and leading cross-functional teams. Improved SLA performance by 20% through innovative processes. Successfully managed high-value projects, leveraging Agile to optimize resources.

  • Job Description

    Driven and results-oriented professional seeking a Team Lead or Delivery Manager position to optimize team performance and exceed organizational objectives. Passionate about leading high-performing teams, fostering a culture of collaboration, and delivering exceptional results.

  • How to contact

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