Years of experience: 28

PartnerGraphic DesignerBrand DesignerBusiness Analyst🐦 DesignCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kwadwo's Career Path
Assistant Director: Enterprise Technology | Business Relationship Management |Jun. 2018 -
Present
EYAssistant Director: Enterprise Technology | Business Relationship Management |
Lead the development and execution of IT infrastructure strategies across EY Africa and Francophone Sub-Saharan regions, ensuring alignment with business objectives to drive organizational effectiveness. Manage numerous high-impact IT transformation projects, such as data center audits, network upgrades, and end-of-life technology replacements, consistently delivering scalable and cost-effect...
Assistant Director |  Africa Service Delivery  |  Technology Experience SupportJun. 2016 -
May. 2018
EYAssistant Director | Africa Service Delivery | Technology Experience Support
GhanaDirected IT service delivery across multiple African locations, successfully overseeing office relocations and On-Site Services (OSS) projects to ensure seamless transitions with minimal disruption. Standardized IT processes to achieve a 20% improvement in service delivery efficiency, significantly enhancing user satisfaction. Collaborated with global teams to lead technology integrations and...
MEIA On-Site Services Security ContactMay. 2015 -
Jun. 2016
EYMEIA On-Site Services Security Contact
AfricaLed IT security and compliance initiatives for EY across the Middle East, India, and Africa regions, achieving full compliance in vulnerability KPIs. Managed security audits and implemented remediation strategies to mitigate risks, protecting sensitive information and strengthening infrastructure security.

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