Years of experience: 26

Engagement ManagerConsultingITProject Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Javier's Career Path
Senior Operations Project Manager, Customer Experiences Platform OperationsJan. 2024 -
Present
BeyondsoftSenior Operations Project Manager, Customer Experiences Platform Operations
• Support application development teams with AWS cloud infrastructure • Manage internal-facing security and infrastructure projects for the Cloud Operations team • Established a centralized dashboard for tracking progress on concurrent work-streams, increasing project transparency and enabling a quicker response time to emerging issues • Identify work-streams and take ownership to remediate a...
Program Manager, Project Management LeadNov. 2017 -
Jan. 2024
Critical MassProgram Manager, Project Management Lead
Costa Rica• Promoted to Program Management Lead within first 2 years, spearheading end-to-end project management initiatives within the Pharmaceutical industry • Directed a 10-person team, consisting of seniors and mid-levels, focusing on career development and performance optimization • Defined processes and led change management efforts, including training clients on tools and implementing Agile tran...
Senior Project Manager, Production Operations ManagementJun. 2016 -
Nov. 2017
Prodigious Latin AmericaSenior Project Manager, Production Operations Management
Costa Rica• Part of the Production Operations Management, reporting to Site Director and Agency Relationships Director for LATAM • Led internal projects to improve operational efficiency, including the development of an internal tool analyzing historical data for insights • Managed two scrum teams, fostering transparency and effective communication while removing blockers • Reviewed RFP/bid solicitatio...