Years of experience: 3

Tech SupportSystem AnalystITSolution Integrator

Trust Score

Highly reliable; strong professional involvement.

70%
James's Career Path
Cloud EngineerApr. 2024 -
Present
CyberSaintCloud Engineer
Systems Administrator Jul. 2022 -
Present
CyberSaint SecuritySystems Administrator
SysAdmin: Successfully configured and deployed Jamf Apple MDM across an environment of 40+ Mac devices, automating software deployment and configuration, macOS updates, and endpoint security. Developed an internal IT Helpdesk using Jira with integrations with Slack and Google Workspace. Led the implementation of, and trained a support team on our customer-facing Helpdesk and knowledge base po...
Help Desk Specialist IIJan. 2022 -
Aug. 2022
Lake Charles Memorial Health SystemHelp Desk Specialist II
Lake Charles, Louisiana, United States

James's Posts

  • How I can help you

    Identify inefficiencies and optimize productivity by uncovering underused Google Workspace features. Enhance collaboration through tool reviews. Assess data security to ensure protection. Provide tailored recommendations, identify cost savings, and highlight training needs.

  • People I am looking for

    Ideal Clients: Small Businesses, Start-ups, Non-profits

  • Experience & Cases

    Experience Highlights: - 3+ Years in IT and Cloud Computing - Supported Clients: CyberSaint Security - Lake Charles Memorial Hospital - Cambium Assessments

  • How to contact

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