Years of experience: 17
Customer ResearcherConsulting
Trusted by top professionals
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Exceptionally trusted; proven professional excellence.
Zhecho's Career Path
Jun. 2023 -Present
Human2outcomePartner
Behind every business problem to be solved, there is a human problem to be solved. Human2outcome transforms the mindsets of leaders to modify their behavior in accord with growth mindset, people-centricity and servant leadership principles in order to create waves of change across an organization. We provide custom corporate education and training programs that shift the mindsets of senior an...
Oct. 2022 -May. 2023
Majid Al FuttaimCX Expert Facilitator | Leadership Institute | School of Customer Experience
Dubai, United Arab EmiratesMajid Al Futtaim is a Dubai based 46,000 employee (120 nationalities) conglomerate operating in 16 countries in the Middle East, Africa and Central Europe. It has a wide portfolio of businesses in industries including, shopping malls, retail, grocery, housing, hotels, cinemas and entertainment. Some of their iconic businesses include Ski Dubai, Mall of the Emirates, Mall of Egypt, City Centre...
Oct. 2018 -Aug. 2023
Beyond Philosophy LLCPrincipal Consultant
London, United KingdomOver 12 years working with the C-management suite and their direct reports on projects ranging from Advanced Customer Research and Data-Based Strategy Development, Behavioral Journey Mapping, Training (delivering courses for senior leadership, CX Teams, and front line employees), Gap-Assessments, etc. I have worked extensively with Blue Chip clients in the US, Canada, and the Middle East with...