Years of experience: 14

Complaint Resolution SpecialistService Quality ManagerCustomer Retention SpecialistCustomer ServiceCold Calling SpecialistTechnical Support Agent

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mohammed's Career Path
GeologistJun. 2015 -
Present
NUS Drilling companyGeologist
Sudan-Monitor and record drilling operations, such as mud flow, gas levels, and pressure readings. -Analyze mudlogging data to determine the presence of hydrocarbons or other materials in the drilled formation. -Prepare detailed reports on mudlogging activities for review by geologists and other personnel. -Operate and maintain mudlogging equipment, including pumps, valves, and gauges. - Monitor d...
Geologist EngineerMar. 2013 -
Jun. 2014
CWE (China International Water & Electric Corp.)Geologist Engineer
Sudan1. Site Investigation: Conducting field studies and surveys to evaluate soil, rock, and groundwater conditions. 2. Data Analysis: Analyzing geological data to inform project design and safety. 3. Design Solutions: Developing engineering solutions for construction projects, such as foundations, tunnels, and slopes. 4. Risk Assessment: Identifying geological hazards (e.g., landslides, earthquak...
call center AgentJun. 2012 -
Mar. 2013
MTNcall center Agent
Sudan▪ Receiving and dealing with all initial customer communications ▪ Providing accurate information and advice ▪ Guiding all customer issues to a satisfactory conclusion ▪ Following up on ongoing customer cases and communicating progress to management and customer ▪ Creating and maintain customer call logs ▪ Communicate promptly any information in Social Media (Facebook, Twitter and Google+)