Responsible for the game launch roadmaps, supplier relations (50+ studios) and game marketing for the RoW markets specifically, focusing on Brazil and SE. Additional markets included MGA.com.
* Negotiated new supplier rates achieving our benchmark budgeted rate for new studios, leading the go-live for multiple new studios and new brand set up (Boabet).
* Determined daily and monthly game-lobb...
Marbella, Andalusia, SpainIn this role i was mainly building relations with game providers and other departments to resolve customers’ queries and issues
Escalating issues to Operations Team and third-party payment and game providers
Working with Payments Team to solve problems regarding customers queries in a timely manor.
Also worked closely with the Operations Team to solve problems and improve current systems
whil...