MéxicoBusiness Transformation and SSC/GBS implementation
- Process design and improvement
• Designing and testing new financial and management reporting tools and templates.
• Business case preparation and making of scenarios to facilitate decision making.
• Drafting, discussion and agreement of Service Level Agreements.
• Key Performance Indicator definition and benchmarking.
• PMO assistance: Pro...
Ciudad de México y alrededores, México• Successful migration of 3 business units to the Shared Services Center, leading the processes of RTR, Taxes, PTP, OTC
• Evaluation of professional profiles and determining optimal FTEs for the CSC
• Design and implementation of internal control (SOX compliance) in the SSC processes
• Analysis of financial information and definition and monitoring of action plans to solve control deficiencie...
Costa Rica• Business case preparation and presentation • Gap analysis and improvement opportunities identification for financial processes
• Design and implementation of processes based on best practices
• Benchmark Analysis
• KPI definition and implementation
• Drafting and negotiation of SLAs
• Users training