Years of experience: 6

Administrative SpecialistHR

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Selia's Career Path
Senior Operations Support CoordinatorFeb. 2023 -
Present
FSI OutsourcingSenior Operations Support Coordinator
Lusaka Province, Zambia•Spearheaded process improvements, streamlining workflows and reducing inefficiencies. •Conducted training needs assessments and implemented mitigation strategies. •Collaborated with cross-functional teams to resolve operational challenges. •Managed projects and reported progress to senior management. •Ensured compliance with all processed loan requests.
Title Searcher -Title Clearing and Escrow Department-Sep. 2020 -
Feb. 2023
FSI OutsourcingTitle Searcher -Title Clearing and Escrow Department-
Lusaka Province, ZambiaConducted thorough title searches and provided accurate reports on property titles. • Collaborated with legal and real estate professionals to resolve title-related issues. • Reviewed processes and made improvement recommendations. • Performed quality control of documents and tracked project progression. • Prepared legal documents used for real estate transactions
Field Data Enumerator; Team LeadJan. 2020 -
Sep. 2020
Lusaka Province, Zambia• Directed and supervised a team of 14 individuals to efficiently accomplish the Lusaka Sanitation Project data collection. • Spearheaded focus group discussions • Implemented stringent quality control measures, leading to a notable 25% decrease in errors. • Collaborated closely with project managers to guarantee the prompt delivery of precise data. • Facilitated focus group discussions, driv...