Years of experience: 15
United StatesEmail Marketing ManagerMarketingCRM managerSales & BizDevGraphic Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Brandon's Career Path
May. 2022 -Present
LitifyCustomer Success Manager/Salesforce Administrator
Brooklyn, New York, United StatesIn the role of Mid-Market Customer Success Manager/Salesforce Certified Administrator with Litify my main focus has been maintaining the highest quality client relationships with account in my book of business. In this role I have succeeded at providing clients with strategic understanding of the Litify platform and value adds to increase the client's return on investment. Beyond relationship...
Nov. 2020 -May. 2022
MerceroCustomer Success Manager
In charge of Support for Mercero users (Salesforce service app intensive), handling inbound cases, creation of support processes, creation of FAQ/Knowledge base/Video tutorial materials. Support and the processes involved with support here at Mercero start with me. Building custom reports, adding custom and standard objects, and helping create the overall salesforce environment. My main focus...
Jul. 2019 -Nov. 2020
BlackbaudBrand Development Representative
Charleston, South Carolina AreaIn the role of Business Development Representative with Blackbaud I have been tasked with wearing many hats, and I have been able to hone my marketing and salesmanship abilities while in this position. This position requires that I actively listen to potential prospects picking up on their pains and needs as well as positioning the value of Blackbaud software solutions to meet those needs. In...