Years of experience: 21
Customer ServiceDevOpsCustomer Care SpecialistTech SupportData AnalystIT
Trust Score
Exceptionally trusted; proven professional excellence.
David's Career Path
Jul. 2023 -Present
AmdocsSolutions Architect
Costa RicaResponsible for designing and choosing the critical core components that form the technical solution. ● Delivered over 75 small to mid-size OSS projects for Mississippi telecom Cspire, speeding up user adoption.
● Analyzed potential business cases to creatively engineer solutions to be used in the sales team proposals.
● Served as the single point of contact.
● Projects: Comcast (MPLS, Access...
Jan. 2021 -Present
TEOCOProject Manager and Solutions Architect
San Jose, Costa Rica● Delivered over 75 small to mid-size OSS projects for Mississippi telecom Cspire, speeding up user adoption.
● Analyzed potential business cases to creatively engineer solutions to be used in the sales team proposals.
● Served as single point of contact.
● Projects: Comcast (MPLS, Access, SDWAN), US Cellular (Wireless), Bell Mobility (Wireless), Cspire (MPLS, Access, Wireless), Lumen (MPLS, ...
Dec. 2013 -Jan. 2021
TEOCOProject Manager
Costa Rica● Delivered $4M USD project for the main Costa Rica telecom (ICE).
● Led two $4M USD projects for multinational provider Level 3 (later CenturyLink and Lumen) over a period of 6 years.
● Owner of project outcomes from initiation to customer acceptance within tight quality, time, budget, and risk constraints.
● Oversight and organization of technical teams spread geographically: USA, Costa Ric...