Years of experience: 18

Complaint Resolution SpecialistCustomer Retention SpecialistChat Support📝 Influencer or BloggerMarketing Analytics ManagerCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ashley Nicole's Career Path
Social Media AnalystJan. 2025 -
Present
Globe LifeSocial Media Analyst
McKinney, Texas, United States
Communications ManagerDec. 2021 -
Jan. 2025
Globe Life American Income Division Hart OrganizationCommunications Manager
California, United States● Implemented compliant social media strategies for three Globe Life American Income Divisions. ● Created and conducted Social Media Branding and Career Development training, presented during onboarding for all new agents. ● Created social media content to promote recruiting strategies, achieving 366% increase in external link
Director & OwnerApr. 2021 -
Present
Social House ProductionsDirector & Owner
United States● Develop engaging and relevant content, including graphics, marketing materials, videos, and written posts, tailored to the brand's voice, both for English & Spanish audiences. ● Create and implement a comprehensive social media strategy that aligns with the client's goals and target audience. ● Use social media management tools (Hootsuite & Meta Suite) to schedule posts across various platf...

Ashley Nicole's Posts

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    How I can help you

    I excel in transforming customer service through: • Tailored data-driven strategies • Enhanced communication flows • VIP experience optimization • Long-term client loyalty development.

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    People I am looking for

    Seeking partnerships with: • Travel and lifestyle brands • Service-oriented businesses • Teams valuing connection and top-tier satisfaction.

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    Experience & Cases

    Key achievements include: • Enhanced client satisfaction • Strengthened brand loyalty • Previous collaboration with Globe Life.

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    How to contact

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