Years of experience: 11
EducationSoft Skills TrainerCustomer ServiceSales ManagerSales & BizDevHR
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Shawn's Career Path
Feb. 2023 -Present
GP Strategies CorporationRegional Customer Experience Coach and Product Trainer
New York City Metropolitan AreaWork within a regional territory to deliver coaching/training in dealerships and in market meetings. Responsible for coaching and training frontline dealer personnel to a level that meets Customer Experience standards. Product subject matter expert (SME) specializing in EV's. Use excellent communication skills with the ability to establish credibility with both dealership management and custo...
Aug. 2022 -Feb. 2023
GP Strategies CorporationRegional Product Trainer
New York City Metropolitan AreaProduct Trainer for Hyundai Motor America. Leading the delivery of in-dealership training, including product, sales process, and vehicle launch training within the assigned regional territory.
May. 2022 -Aug. 2022
Celtic Building SuppliesHuman Resources Specialist
Yonkers, New York, United StatesResponsibilities:
-• Post job openings to various web sites such as Zip Recruiter
• Assists with screening applicants/resumes an coordinating in-person interviews.
• Respond to correspondence with various agencies
• On-Boarding - Assist with new hire form completion and application
• Assist with Off-boarding paperwork and systems.
• HR Reports that need to be cross-checked; Benefits Reports, ...