Years of experience: 22
Product ManagerC-level ExecutiveE-commerceSQLBanking & Capital MarketsAccount Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Zoran's Career Path
Sep. 2019 -Feb. 2024
NCR CorporationSupply Chain Analyst /SaaS
- Managing the third-party software payments/SaaS team, leading the weekly license and support calls and ensuring the timely resolution or escalation of pending issues
- Managing the monthly royalty reporting process for license and support to meet the contractual third-party software/SaaS supplier agreements - Participating in meetings with team and customer support teams to drive process im...
Jan. 2018 -Oct. 2020
NCR CorporationBusiness Ops Entitlement Analyst/ Database Management
- Responsible for entitlements reviews, tracking, monitoring, and driving entitlement resolution
- Ensuring contractual obligations for services match the databases and support customer expectations
- Documenting findings, isolating problems, identifying trends and creating resolution plans
- Communicating effectively with all internal business units and departments - Working with internal ne...
Jan. 2017 -Jan. 2018
NCR CorporationSenior BI Analyst / Tableau
- Responsible for entitlements reviews, tracking, monitoring, and driving entitlement resolution
- Ensuring contractual obligations for services match the databases and support customer expectations
- Documenting findings, isolating problems, identifying trends and creating resolution plans
- Communicating effectively with all internal business units and departments - Working with internal ne...