Years of experience: 20

EducationSales & BizDevSoft Skills TrainerCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Cody's Career Path
Co-OwnerSep. 2024 -
Present
Lost Boys ConstructionCo-Owner
United States• Managed bookkeeping and financial records for a construction crew specializing in framing, decks, and finishes. • Coordinated project timelines and budgets to ensure timely completion and client satisfaction.
Vice President, Client SuccessFeb. 2024 -
Jan. 2025
Rhodian GroupVice President, Client Success
• Led a team of Client Success Managers at Rhodian Group, exceeding retention, renewal, and client satisfaction KPIs. • Made critical decisions on processes affecting clients and managed all client communications effectively.
Director of Client SuccessJan. 2023 -
Feb. 2024
Rhodian GroupDirector of Client Success
Lincolnwood, Illinois, United StatesLead a team of Client Success professionals who support our amazing clients. Fortunately get to be apart of a great company led by passionate people.