Years of experience: 24

ProfessorCustomer ServiceCustomer Success ManagerChief Customer Officer (CCO)EducationAssistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Shannon's Career Path
Head of Global Partner InitiativesSep. 2023 -
Jul. 2024
MoneyGram InternationalHead of Global Partner Initiatives
• Led global projects that generated significant additional revenue and operational savings. • Developed and executed strategies to enhance agent network performance across diverse markets. • Fostered strong executive partnerships to drive transformative changes and improve key performance metrics.
Manager - Inventory and Supply ChainJun. 2022 -
Sep. 2023
MoneyGram InternationalManager - Inventory and Supply Chain
• Collaborated closely with the Head of Global Operations on critical projects facilitating the company's privatization. • Implemented effective cost-reduction strategies, optimizing supply chain functions and resource utilization. • Managed substantial budgets, enhancing overall operational efficiency and performance. • Negotiated favorable supplier contracts, ensuring timely and high-qualit...
Program Excellence Project ManagerDec. 2021 -
Jun. 2022
MoneyGram InternationalProgram Excellence Project Manager
• Led operational enhancement initiatives that resulted in increased efficiency and notable cost savings. • Realigned processes to align seamlessly with organizational objectives, boosting productivity and resource optimization. • Facilitated cross-departmental collaboration to implement process improvements and elevate operational performance. • Designed and executed comprehensive staff trai...

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