Years of experience: 12
ITAccountantAuditorBanking OperationsEntertainmentFinance
Trust Score
Exceptionally trusted; proven professional excellence.
Abdulla's Career Path
Mar. 2023 -Present
Abu Dhabi Commercial BankVirtual - DNS customer relationship officer
Abu Dhabi, United Arab EmiratesDuties and responsibilities:
- Providing technical support for DNS services.
- Resolving customer inquiries and issues promptly.
- Monitoring DNS performance and optimizing services.
- Building and maintaining strong customer relationships.
- Collaborating with internal teams to address technical challenges.
- Assisting with onboarding and training clients on DNS management.
Jan. 2022 -Present
Abu Dhabi Commercial BankActin Branch Manager
Abu Dhabi Emirate, United Arab EmiratesDuties and responsibilities:
- Oversaw branch operations during transitional periods.
- Ensured high-quality customer service and satisfaction.
- Managed cash operations with accuracy and efficiency.
- Developed and implemented strategies for business growth.
- Collaborated with cross-functional teams to streamline processes.
May. 2019 -Nov. 2022
Abu Dhabi Commercial BankTransaction Services Team Leader
Abu Dhabi Emirate, United Arab EmiratesDuties and responsibilities:
- Managing a team to ensure smooth and efficient transactional operations.
- Ensuring strict compliance with regulatory requirements and industry standards.
- Implementing streamlined processes and workflows to enhance productivity and accuracy.
- Providing guidance, support, and training to team members for their professional development.