Jacksonville, Florida, United StatesConstructed, nurtured, and oversaw varied team of 75+ managers tasked with establishing accounts across the country. Demonstrated proficiency in assessing support staff requirements for new account setups, and deploying suitable team members efficiently. Established and sustained connections with top-tier executives and clientele and fostered strong business alliances. Adhered to specific fin...
Jacksonville, Florida, United StatesManaged team of four analysts, managing their participation in various strategic projects throughout company. Maintained sangfroid in high-stress situations, swiftly delivering key information for robust decision-making. Created and updated standard operating procedures (SOPs) to ongoing modifications in transportation software post-initial training. Continued to fulfill project management re...
Tampa/St. Petersburg, Florida AreaManaged diverse team on $16M upgrade of transportation system. Led change management efforts across multiple regions during the system transition. Developed and delivered training materials and SOPs. Analyzed and compared current versus future state process flows to verify efficiency and financial benefits of the new software. Participated in business interruption response teams, generating v...