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Years of experience: 17
PortugalPartnerAdvisorStartup FounderC-level ExecutiveConsulting
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Exceptionally trusted; proven professional excellence.
Joana's Career Path
Apr. 2022 -Present
Cisiv LtdVice President Operations
Core Responsibilities:
Operational and strategic leadership.
Manage quarterly and annual budgeting activities and P&L responsibilities.
Optimize operational costs.
Identify and set-up strategic partnerships with partner organisations.
Lead high performance teams.
Define operational policies and procedures to deliver the different product offerings and services.
Define, implement and report on...
Apr. 2021 -Mar. 2022
Cisiv LtdDirector of Operations
Core responsibilities:
Participate in critical discussions with the Leadership team, identify problems, and suggest and take ownership of changes and improvement to business processes to improve company performance.
Set up and maintain team structures to support the business growth.
Define operating models for the different product offerings.
Optimize delivery efficiency to reduce costs.
Set ...
Apr. 2020 -Mar. 2021
Cisiv LtdDirector of Quality Assurance and Service Delivery
Core Responsibilities: Collaborate with other members of management in the development of new product designs, production approaches and training methods.
Work with partner organizations at an operational and compliance levels to ensure processes and procedures of both parties are aligned.
Directing and overseeing a portfolio of customer projects ensuring high quality services.
Define KPIs an...