Years of experience: 30
Business OwnerSales & BizDevHRConsultingFinance
Trust Score
Exceptionally trusted; proven professional excellence.
Jennifer's Career Path
Jan. 2020 -Present
OJO LabsVP/SVP, People Operations
Austin, Texas AreaBuilt an inclusive and thriving culture while leading the People Operations team at OJO, overseeing key functions such as Benefits, Compensation, HR Business Partners, Recruiting, Learning & Development, DEI initiatives, Internal Communications, and Facilities.
Aug. 2016 -Dec. 2019
Main Street HubVP, Sales Learning & Development
Austin, TexasEstablished the strategic vision and philosophy for Main Street Hub's Sales Enablement and Learning & Development programs. Led a diverse team of learning facilitators, support managers, program managers, and quality specialists, driving alignment and enhancing overall sales effectiveness.
Oct. 2010 -Aug. 2016
Alchemy SystemsSr. Director, Customer Operations
Austin, Texas AreaFully responsible for designing and scaling global processes and programs, ensuring that Alchemy’s clients consistently received a world-class customer experience. I personally led and developed a high-performing team of customer experience representatives, trainers, and implementation managers, driving operational excellence and maximizing client satisfaction on a global scale.