Years of experience: 15

ProfessorHREducationTraining&Development SpecialistAdministrative Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Buraq's Career Path
Senior Technical Operations Specialist - Customer successAug. 2024 -
Sep. 2024
Varsity Tutors, a Nerdy CompanySenior Technical Operations Specialist - Customer success
United States- Update Digital Inventory of Institutional Sessions and Courses - Support Institutional and Course Schedule Changes - Support the Lead to monitor task volumes and redirect staff to complete work. - Serve as an escalation point for specific types of concerns. - Support team members and other internal stakeholders with questions. - Provide peer coaching under the supervision/direction of the t...
Technical Operations Specialist - Customer successNov. 2023 -
Aug. 2024
Varsity Tutors, a Nerdy CompanyTechnical Operations Specialist - Customer success
United States• Support Districts and Tutor Onboarding, • Update our Digital Inventory of Institutional Sessions and Courses • Assign Tutors to Tutoring Sessions • Support Institutional and Course Schedule Changes
 Account coordinator (Client success)Jul. 2022 -
Jun. 2023
Russell Tobin Account coordinator (Client success)
United States• Support recruiters in an administrative and operational capacity, ensuring a seamless process from client job order and candidate origination to potential candidate placement • Manage communication between clients and recruiters as it pertains to candidate submittals, interview scheduling, and ad hoc requests • Support recruiters in handling non-SME (subject matter expert) communication bet...