Years of experience: 10

ITMarketingEntertainment

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Tony's Career Path
Front/ Back office analystApr. 2024 -
Present
LindeFront/ Back office analyst
Remote
Help Desk AnalystJul. 2023 -
Nov. 2023
NTT DATAHelp Desk Analyst
Oradea, Bihor, RomaniaA helpdesk analyst in the car industry specifically BMW provides technical support ot end- users, addressing issues related to automotive software, hardware, and systems. They troubleshoot problems, offer guidance on vehicle technology, and assist with software updates. Strong knowledge of automotive technologies, communication skils, and the ability ot guide users through problem-solving are...
Call Center AgentNov. 2022 -
Jun. 2023
TeleperformanceCall Center Agent
Oradea, Bihor, RomaniaA tourism call center agent assists customers with inquiries, reservations, and information related to travel destinations, accommodations, and activities. They handle phone cals, emails, and sometimes live chats, providing excellent customer service and ensuring a positive travel experience for clients. Good communication and problem-solving skills are crucial in this role.