Rachelle E. Etienne-Breidenbach - Generative AI Reviewer, Outlier

Years of experience: 22

Community PlatformsBrand advocateContent CreationAustraliaMarketingIT

Trusted by top professionals

Angie O'Rielly
Strategic Account Execution @Salsify ANZ
Verified
Rachelle’s expertise in CS and content management helped support bringing brands content quality score to an all time high in their centralised platform and across retailer partners sites.

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Rachelle E.'s Career Path

May. 2024 -
Present

OutlierGenerative AI Writer

Review and optimise AI generated UX & CX.

Feb. 2023 -
Jul. 2023

Macquarie GroupCX Online Transformation Manager I Agile Project Manager Scrum Master

AustraliaI led their online support strategy and omnichannel approach for their customer service website. I was the project manager for their website replatforming initiative to bring it back on schedule bringing efficient cost savings back to the business.

Mar. 2021 -
May. 2022

ReckittCX (Consumer Experience) E-Commerce Manager

Sydney, New South Wales, AustraliaI was the CX content lead and strategist for various brands across Amazon, Coles, Woolies, NZ Countdown, Facebook, Instagram, Chemist Warehouse and various online retailers.