Years of experience: 9

Startup FounderMarketingITSales & BizDevHRConsulting

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90%
Autaum's Career Path
Service Delivery ManagerMar. 2023 -
May. 2024
CognizantService Delivery Manager
United StatesEnhance customer satisfaction and operational efficiency by optimizing service delivery processes. Facilitate effective project management by devising and implementing communication strategies for clients and internal teams. Advise on HR requirements, manage operational activities, and lead recruitment and employee engagement initiatives. Streamline processes for administrative reports and ef...
Quality Documentation ManagerAug. 2022 -
Mar. 2023
Nuance CommunicationsQuality Documentation Manager
RemoteEnsured customer satisfaction by delivering best-in-class service and addressing client concerns. Managed day-to-day operations, provided leadership, and developed staff through effective mentoring and training. Oversaw multiple concurrent projects, optimizing task completion and resource allocation. Coordinated project timelines and resources to meet deadlines and exceed expectations through...
Special Teams Quality Documentation SpecialistJul. 2020 -
Aug. 2022
Nuance CommunicationsSpecial Teams Quality Documentation Specialist
United Statesacilitated accurate documentation by staying updated on medical terminology, procedures, and diagnoses. Identified discrepancies and errors in documentation and implemented corrective measures for quality assurance. Collaborated with healthcare providers to clarify documentation requirements and resolve issues. Demonstrated proficiency in navigating and utilizing electronic health record (EHR...

Autaum's Posts

  • About myself

    Hey there! I have proven expertise in healthcare and education fields; pharmacy, medicine, people and project mgmt. Involved in AI healthcare development and client satisfaction. Top Manager for 8 months, resulting in rapid promotions. Always met and exceed KPIs and SROs.

  • Job Description

    Seeking remote, flexible roles that ensure work/life balance and financial stability. Open to healthcare but not mandatory. Holds an MBA and currently works part-time as an educational administrator and tutor.

  • How to contact

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