Harrisburg, Pennsylvania, United StatesExperience with MS Project, MS Visio, SPARX EA, MS 365 suite, Daptiv, MS SharePoint, MS Teams Foundation Server, PL/SQL. Drafted a published study on an IT analysis of Sexual Assault Kit Tracking systems for the Commonwealth of Pennsylvania. Managed multiple projects that have yielded a combined savings of over $440K over a time span of one year. • Simultaneously managed multiple software pro...
Harrisburg, Pennsylvania, United States• Contributed to the successful implementation of a Government Off-The-Shelf (GOTS) system, achieving a 15% improvement in system reliability and functionality. • Drafted comprehensive reference guides, streamlining user understanding, and facilitated bug triage, resulting in a 20% reduction in critical issues and improved system stability. • Led User Acceptance Testing (UAT) with precision, ...