Greater Atlanta Area• Advanced PC and Server support for local small businesses.
• Conduct technical, operational and network maintenance training to all subordinates on the network operation procedures.
• Provide technical support to the customers; troubleshoot hardware & software.
• Perform preventive maintenance, software/hardware upgrades, patch maintenance and firmware upgrades.
• Configured and administere...
Greater Atlanta Area• Outbound and Inbound Phone-based hardware testing of GPS enabled devices.
• Performed diagnostics, troubleshooting of system issues, updated help desk tickets/resolved, and maintained equipment inventory spreadsheets.
• Communicated results to management and those audited to ensure proper quality control procedures are followed. • Assisted in training staff on quality control procedures.
• ...
Norcross, Georgia• Fully wireless check-in solution supporting over 2000 children at three campuses weekly.
• Perform upgrades, repairs and maintenance on the organization's PC-related hardware, software and peripherals.
• Responsible for the Installation, configuration, and maintenance of various servers using VMWare.
• Consistently implement high quality standards, processes and procedures that will guarant...