Years of experience: 14

ITEngineerSystem ArchitectTech SupportComputer engineer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Todd's Career Path
CEOFeb. 2017 -
Present
Greater Atlanta Area• Advanced PC and Server support for local small businesses. • Conduct technical, operational and network maintenance training to all subordinates on the network operation procedures. • Provide technical support to the customers; troubleshoot hardware & software. • Perform preventive maintenance, software/hardware upgrades, patch maintenance and firmware upgrades. • Configured and administere...
QC TechnicianNov. 2013 -
Dec. 2013
RandstadQC Technician
Greater Atlanta Area• Outbound and Inbound Phone-based hardware testing of GPS enabled devices. • Performed diagnostics, troubleshooting of system issues, updated help desk tickets/resolved, and maintained equipment inventory spreadsheets. • Communicated results to management and those audited to ensure proper quality control procedures are followed. • Assisted in training staff on quality control procedures. • ...
Director of Information TechnologyJul. 2013 -
Present
Victory World Christian SchoolDirector of Information Technology
Norcross, Georgia• Fully wireless check-in solution supporting over 2000 children at three campuses weekly. • Perform upgrades, repairs and maintenance on the organization's PC-related hardware, software and peripherals. • Responsible for the Installation, configuration, and maintenance of various servers using VMWare. • Consistently implement high quality standards, processes and procedures that will guarant...