Years of experience: 24

Startup FounderITC-level ExecutiveCTOConsultingFounder

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Joao Vitor's Career Path
Manager, Consultant and MentorApr. 2022 -
Present
JVT ConsultingManager, Consultant and Mentor
Porto Alegre, Rio Grande do Sul, Brasil- Leadership, management and organization of technology teams. - Evaluation and review of ITIL, COBIT, LGPD practices. - Process mapping, identifying opportunities for improvement, blockages and bottlenecks that prevent the desired performance. - Design, documentation and training of workflows, seeking to standardize activities. - Definition of strategic, tactical and operational indicators, ...
CofounderJul. 2020 -
Present
Porto Alegre, Rio Grande do Sul, Brasil- One of the founders of the startup, participating from the ideation, planning, project execution, development and start of operation. - Responsible for the Technology area and related areas. - Development of the system used for the operation of the transport service for people and objects.
IT Services and Project ManagerFeb. 2019 -
Jul. 2021
Thema Informática®IT Services and Project Manager
Porto Alegre e Região, Brasil- Responsible for support services and improvements provided to customers (town halls, courts and other public entities). - Implementation of IT Service Management (ITSM) processes according to ITIL best practices. - Creation of metrics and indicators to evaluate the quality of services. - Identification of gaps in internal processes and suggestion/implementation of improvements in them. - Cr...