Years of experience: 19

MediaHumanitiesSTEMEntertainmentDesign & CommunicationsPresentation Designer

Trusted by top professionals

  • CW
    Caroline Walizer
    HR @VMFA
    Verified
    Caitlin is a fantastic team member, contributor, and natural leader. The value she brings to a team is priceless. I have only ever been confident in her talents, and impressed with her deliverables.

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Caitlin's Career Path
Business ConsultantMar. 2025 -
Present
Light The MusicBusiness Consultant
Richmond, Virginia, United StatesCollaborating with a music education technology start-up serving a diverse population of secondary students and schools through a dynamic Music Technology program that incorporates skill development in social-emotional learning, employability and career readiness; Providing consultative services in pre-sales business strategy, program implementation, customer success and education.
Director of Customer SuccessNov. 2024 -
Mar. 2025
AMC TechnologyDirector of Customer Success
Richmond, Virginia, United StatesLeading a team of Customer Success Managers and post-sales Solutions Engineers, working collaboratively with a small but mighty engineering and development team to provide everything from blueprinting services to custom software integrations for business leaders in the contact center / telephony space, serving a diverse portfolio of established and emergent enterprise companies and first-in-c...
Business Consultant, Customer ExperienceAug. 2024 -
Nov. 2024
MajorClarity by PaperBusiness Consultant, Customer Experience
United StatesOwning the transfer of knowledge on all things MajorClarity CS to enable Support, Client Experience, and Product/Engineering teams to successfully onboard, integrate, train, launch, manage, and retain accounts.

Caitlin's Posts

  • About myself

    Expert in building and nurturing user communities via curriculum development, digital onboarding, and training tutorials. Boosted SaaS adoption, enhanced partner outreach, and grew a company sixfold, expanding market reach and managing post-acquisition transitions.

  • Job Description

    Seeking a role offering creative freedom and collaborative opportunities to develop impactful, lasting solutions with a team of diverse and talented professionals.

  • How to contact

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