Years of experience: 8

ITTranslatorCustomer ServiceHelp Desk SupportChat SupportLive Chat

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rayan's Career Path
Software Quality Assurance EngineerApr. 2023 -
Present
Lone Star AnalysisSoftware Quality Assurance Engineer
Addison, Texas, United States
QA TesterMay. 2019 -
Apr. 2023
IBMQA Tester
Buffalo, New York, United States• Involved in expressing the Requirements as Functional and Interface Requirements. • Completed writing the check list/ test cases to start testing. • Proficient in implementing Jira to facilitate Agile Methodology. • Participated in Test Readiness Review and assured that all action items were complete. • Conducted GUI, Integration, Functional (Positive and Negative) and System Testing. • Res...
Information Technology Support TechnicianMay. 2017 -
Apr. 2019
Willson International LimitedInformation Technology Support Technician
Niagara Falls, New York, United States• Provide technical support to employees and other customers. • Maintained documentation pertaining to servers and network environments. • Utilize remote access to troubleshoot and install various software and programs. • Oversaw computer software training for new employees and refreshers. • Assist with software deployment and problem troubleshooting. • Manage and resolve tickets in order of ...