Years of experience: 11

Customer ServiceUnited StatesSales & BizDev🐦 Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Artiana's Career Path
Founder | Product ManagerAug. 2020 -
Jan. 2024
Artiana Sulic JewelryFounder | Product Manager
New York, United States-Engineered deployment of AI-driven chat box, facilitating 10% growth in user acquisition and notable 5% increase in revenue, marking a technological milestone. -Orchestrated incisive product and service quality surveys, yielding immediate 10% surge in customer satisfaction, reflecting commitment to excellence. -Fostered cross-functional partnerships with product development, engineering, des...
Associate Product ManagerMay. 2018 -
Feb. 2023
Hudson Valley LightingAssociate Product Manager
Wappingers Falls, New York• Uncovered and targeted high-value customer segments for go-to-market product launches through detailed surveys; communicated business plans to stakeholders, reinforcing alignment with core corporate goals. • Developed and executed visionary roadmaps for pivotal systems, including groundbreaking product information management software and integrated SAP S/4Hana, signaling a new era in operat...
KeyholderJun. 2016 -
Feb. 2018
St. John KnitsKeyholder
Central Valley, New York• Directed client engagement, product mastery, and targeted sales strategies to amplify brand recognition and sales • Boosted store sales by $1.2M by employing relentless customer outreach initiatives via phone, email, and text, redefining pursuit of success. • Ignited 20% improvement in customer satisfaction, orchestrating follow-up calls that transformed purchases into personalized experien...