Years of experience: 11

Sales & BizDevConsultingCustomer Success ManagerCustomer ResearcherEngagement Manager

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Natalia's Career Path
Customer Success and Project ManagerApr. 2023 -
Mar. 2024
MedcaseCustomer Success and Project Manager
Tel Aviv District, Israel- Project Management: Effectively managed project timelines and resources, ensuring successful delivery. Tracked and reported on project progress, including successes and challenges. - HCP Management: Coordinated healthcare professionals across geographies, providing ongoing support and ensuring smooth project execution and provider satisfaction and retention. Effectively managed competing pr...
Customer Success ManagerJan. 2022 -
Jan. 2023
AIDTESCustomer Success Manager
Rishon Le Ẕiyyon, Central, Israel- Reaching out and onboarding new clients - leading the software implementation on clients' systems and performing training sessions as well as creating learning materials on video and document platforms. - Establishing a framework for growth - creating protocols and documents to use with clients and internally. Managing regulatory affairs. - Leading significant relationships with clients, re...
Senior VeterinarianApr. 2020 -
Jan. 2022
Petaẖ Tiqwa, Central, Israel- Receiving and treating multiple emergency cases (up to 5 parallel patients). - Care and management of hospitalized animals (avg. 10-15 a day). - Communication with owners - expectations, prognosis and treatment plans. Resolution of financial problems. - Education and training of clinical staff, reviewing junior doctors' cases.

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