Lydia Hodgson - IT Specialist & Project Manager, Self Employed

Years of experience: 16

ITUndergraduate StudentHRProduct ManagerHR GeneralistProject Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%

Lydia's Career Path

Dec. 2021 -
Present

WidexSoftware Support Specialist

Jun. 2018 -
Dec. 2021

Torapath TechnologiesSystems Administrator / IT Support Specialist

Baton Rouge, Louisiana Area• Diagnose PC/Mac hardware & software issues & perform repairs. • Provide remote support to end users. • Perform onsite visits as needed (support requests & projects). • Respond to all support requests according to SLA & consistently exceeded response time goals. • Tier 1 & Tier 2 troubleshooting. • Provided recommendations to IT Director on improvements in processes & client response time. •...

Oct. 2008 -
Jun. 2018

Computer Heaven, Inc.Tech Manager

Baton Rouge, Louisiana Area• PC and Apple hardware and software diagnostics. • Windows/OSX installations and troubleshooting. • Complete custom PC builds. • Printer repair. • Removed malware, viruses, and other threats from laptops and desktop systems. • Explained technical information in clear terms to non-technical individuals to promote better understanding. • Assessed system hardware and software and suggested modi...

Lydia's Posts

Lydia Hodgson
IT Specialist & Project Manager @Self Employed
is looking for a job
Administrative Support: Skills and Achievements
About myself
Job Description
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Lydia Hodgson
IT Specialist & Project Manager @Self Employed
is looking for a job
Experienced Project Manager
About myself
Job Description
How to contact