Years of experience: 19

Typing SpecialistData Entry SpecialistData EntryBilingual Communications SpecialistResearch AssistantCopywriting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lorena's Career Path
FREELANCER - AMAZON SELLER CENTRAL SPECIALISTFeb. 2024 -
Present
FreelanceFREELANCER - AMAZON SELLER CENTRAL SPECIALIST
• Hired by Amazon Sellers to guide them through account registration processes • Perform Account Audits, checking Account Health, and assuring no violations or corrections needed to be issued. Review of inventory and suppressed listings and detail pages, stranded inventory, and variations. • Reviews and Feedback audits, and Buyer inquiries response. • Provide expert assistance in A+ content f...
Leave of Absence Specialist / Flex 2 days/week in R2R - Inventory ReconciliationFeb. 2023 -
Dec. 2023
Bridgestone Americas Business Services Costa RicaLeave of Absence Specialist / Flex 2 days/week in R2R - Inventory Reconciliation
Costa Rica(DEPARTMENT WAS TRANSFERRED TO THE US) • Charted a successful course of administering intermittent, short-term, and company-sponsored Leaves of Absence (LOA), ensuring compliance with company policies and regulations. • Coordinated with Human Resources Business Partners and employees to process LOA claims accurately and efficiently. • Executed detailed inventory reconciliations between stores...
Human Resources Contact Center SpecialistAug. 2021 -
Nov. 2022
AmazonHuman Resources Contact Center Specialist
Costa Rica• Fielded phone inquiries from U.S.-based Amazon employees nationwide; engaged with HR Business Partners, Benefits, Payroll, Talent Management, and other cross-functional teams to provide quality experiences to employees and effectively resolve issues. • Provided top-tier support to employees seeking Leave of Absence and Accommodations, consistently exceeding expectations in service delivery....

Lorena's Posts

  • About myself

    With a strong background in customer service leadership and Amazon Seller Central, I excel at managing e-commerce workflows and HR operations. I have led impactful projects, improved account health, and enhanced team performance in global settings.

  • Job Description

    Seeking a long-term role in e-commerce or HR operations within a forward-thinking company. I thrive on solving problems, leading projects, and enhancing team dynamics, especially in fast-paced environments. Passionate about strategic contributions and cross-functional collaboration.

  • How to contact

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