6+ years of experience
Typing SpecialistData Entry SpecialistData EntryBilingual Communications SpecialistTranslatorResearch Assistant
Trust Score
Exceptionally trusted; proven professional excellence.
Lorena's Career Path
Feb. 2024 -Present
FreelanceFREELANCER - AMAZON SELLER CENTRAL SPECIALIST
• Hired by Amazon Sellers to guide them through account registration processes
• Perform Account Audits, checking Account Health, and assuring no violations or corrections needed to be issued. Review of inventory and suppressed listings and detail pages, stranded inventory, and variations.
• Reviews and Feedback audits, and Buyer inquiries response.
• Provide expert assistance in A+ content f...
Feb. 2023 -Dec. 2023
Bridgestone Americas Business Services Costa RicaLeave of Absence Specialist / Flex 2 days/week in R2R - Inventory Reconciliation
Costa Rica(DEPARTMENT WAS TRANSFERRED TO THE US)
• Charted a successful course of administering intermittent, short-term, and company-sponsored Leaves of Absence (LOA), ensuring compliance with company policies and regulations.
• Coordinated with Human Resources Business Partners and employees to process LOA claims accurately and efficiently.
• Executed detailed inventory reconciliations between stores...
Aug. 2021 -Nov. 2022
AmazonHuman Resources Contact Center Specialist
Costa Rica• Fielded phone inquiries from U.S.-based Amazon employees nationwide; engaged with HR Business Partners, Benefits, Payroll, Talent Management, and other cross-functional teams to provide quality experiences to employees and effectively resolve issues. • Provided top-tier support to employees seeking Leave of Absence and Accommodations, consistently exceeding expectations in service delivery....